Most product teams trust their analytics.

Until they discover they were making decisions based on broken tracking for months.

One team believed they had a 70% drop during registration. 
Designs for a redesign were already prepared.

The real drop? Around 10%.

The issue was not UX. 
The issue was the funnel setup itself.

Another example:
iOS tracked an event on button tap. 
Android tracked the same event only after validation success.

Product teams saw a huge “drop on validation errors” and started discussing UX problems that did not actually exist.

These kinds of inconsistencies happen more often than most companies think:
— different tracking timing across platforms,
— inconsistent event semantics,
— broken funnel assumptions,
— analytics drifting after releases,
— event names that mean different things on different clients.

The result is always the same:
teams lose trust in data and start making product decisions in uncertainty.

At X91 Tech, I focus not only on analytics consulting, but also on implementation ownership:
— tracking architecture,
— mobile/web consistency,
— funnel setup,
— implementation reviews,
— analytics QA,
— long-term tracking reliability.

The goal is simple:
help product teams trust their data again.

Originally published on LinkedIn by X91 Tech.